Terms and Policies
DEPOSIT & PAYMENT POLICIES
We require a 25% deposit of the total amount due to be received by us within 30 days of booking. No reservations made within 60 days of arrival will be accepted without a credit card deposit. If a deposit is not received within 30 days of booking, your reservation may automatically be canceled without notification! If a credit card is used for deposit, we will charge a 25% of the total amount to your card as confirmation. This deposit and any subsequent payments will become non-refundable at 14 days prior to arrival in Yap. If for some reason you decide to cancel your trip, we must receive your notice of cancellation, in writing. Balance in full is required 60 days prior to arrival in Yap for all reservations. Reservation is subject to cancelation without notice should full payment not be received on time.
All reservations will be refunded in full if cancelled in writing prior to 30 days before arrival in Yap. A 50% refund will be issued for bookings canceled in writing between 29 and 14 days prior to arrival in Yap. There will be no other refunds given to anyone at any time except for prepaid events, dives and/or excursions canceled by Manta Ray Bay Resort & Yap Divers.
LIMITATION OF HOTEL LIABILITY
All reservations made are subject to the conditions stated herein. Manta Ray Bay Resort is not liable for strikes, Acts of God, failure of guests to vacate or conditions beyond the control of Manta Ray Bay Resort. Manta Ray Bay reserves the right to accommodate any reservation in alternate hotels. If the published rate of the room occupied in the alternate hotel is less than the Manta Ray’s published rate, then the difference between rates will be credited to the guests’ account.
We accept Visa, Discover, MasterCard, American Express & JCB credit cards. Your card may be used for all purchases.
Ask Us About Running Specials
We have special offers and packages with FREE room upgrades, shark speciality dives, Nitrox and late check-out deals.
Send us an email and ask us what the current special offer is: firstname.lastname@example.org.