Manta Ray Bay Resort Staff
See our Employment Opportunities page for more information for open positions at the Manta Ray Bay Resort.
Ruud van Baal
Although born and raised in the Netherlands Ruud spent over 20 years abroad from Switzerland in his childhood to sailing on both ocean- and river cruise ships and in seven other countries throughout his career. After graduating from the Hotel school in The Hague he joined the Holland America Line where he held the positions of Controller Marine Hotel Operations and Chief Housekeeper. It was while sailing on the ocean liners he met his wife Ritchell and after residing in the Philippines for a short period of time they settled with their first born child (Margriet) on the island of Bonaire in the Caribbean. It was there where Ruud got involved with managing dive resorts and enjoyed working in that environment from day one. As General Manager of Buddy Dive Resort he conducted the change in ownership in 2002 and while the parent company kept on expanding Ruud moved up to the position of Managing Director of the group being responsible for three dive dedicated resorts/properties on Bonaire. Their son Pepe was born in 2001 and in 2007 the van Baal family decided to move to Ruud’s native soil, but it took him only a few months to realize that this wasn’t his home anymore. In 2008 the family moved again to the Nature Island of Dominica where Ruud got appointed as General Manager of the Fort Young Hotel. For their children’s education however they moved back again to the Netherlands, but never found that peace of mind and setting what they were looking for. Starting up their own retail shop in exotic food, interim positions in Germany and cruising on the rivers Danube and Rhine couldn’t convince Ruud and his wife that Europe was the place where they belonged.
Knowing Bill Acker for almost 10 years Ruud started to like Bill’s suggestion to move to Yap and help him in an effort to retire. And so it happened; after 9 years Ruud found his spot and job he enjoys most; running a small, but renowned dive resort striving to become even better and more well-known than it already is.
Favorite Saying: “Everything is possible only miracles take a bit longer.”
Front Desk Receptionist/Concierge
Lee is the youngest of the front desk team, being born on the 26th of November, 1995, but she has had a taste of the outside world having studied in the United States at the Pine Forest High School in North Carolina then did a year of college before deciding to spend some time on her home island. Having missed out on high school life in the islands, Lee is making it up by being a driving force in the local Youth Council and an advocate for higher learning for Yap’s youth.
Lee will be one of the first smiling faces amongst many that you will see once you land in Yap and she will be more than happy to share stories of her beautiful island with you.
Favorite Saying: “A rainy day in the tropics is a great way to spend time with new found friends.”
Born in Yap on the 23rd of August, 1992. Jamori or Jam as most people call her, graduated from Yap High School before moving on to Palau to attend community college. Upon her return to Yap, she was quickly swiped up by the resort based on exceptional character references and work ethic, which has proven to be a great decision.
Jam is an integral part of the company, keeping everything in line from our storerooms, to inventory, to reminding Bill of his latest purchases for the resort.
Quote: “Taking one day at a time eases stress”
Patricia “Patie” Pitmag
Born on the 10th of August in the year 1990 at the Yap Memorial Hospital. Patie is not just a member of the Manta Ray Family but also to the Acker Family as she is the wife of Oliver “Op” Acker and the mother of Bill and Patricia’s youngest set of grandkids, Orion Michael Yowfal “OO” Acker and Taliyah Taylor Mangthin “TT” Acker.
After graduating from Yap High School, Patie continued her educational career at the local community college, College of Micronesia, before moving on to get her bachelor’s degree in Business Administration from the University of Hawaii in Hilo in the year 2016. She has since then become a wife, mother and a career woman as our reservations officer.
Quote: “If the plan doesn’t work, change the plan not the goal”
Front Desk Receptionist
Born in Yap on the 9th of October, 1988, Maxine is a city girl in Yap being a native to Colonia, Yap’s town center and ‘metropolitan’ area of the island. Maxine graduated from Yap High School in 2006 and moved to Guam to attend the University of Guam, majoring in Education. She returned in 2009 and worked at the Yap State Legislature as an administrative assistant. Maxine then wanted to expand on her career by trying out a different field which she did in 2011 when she came on board as one of our youngest receptionist.
Maxine is usually the first cheerful voice you hear in the morning when she gives you a wakeup call to go along with your complimentary coffee or tea.
Quote: “I enjoy working at the Manta Ray Bay Resort because of the family oriented atmosphere. I especially enjoy showing off my local knowledge to our guests.”
Callista “Cally” Fanapin
Front Desk Receptionist
A native to Yap, born on March 21st, 1980 and a resident of the Gagil Municipality, Cally has been with the company for ten years. After completing an Associate’s Degree in Computer Information System from the College of Micronesia, Cally did a short stint as a bartender/waitress at one of the local establishments then made the important move to the Manta Ray Family in 2002. She started out in the Manta Ray Boutique as our sales clerk and quickly worked her way to being one of our star employees as a receptionist.
Cally will greet you when you first visit us and she will be more than happy to make your stay the best in Micronesia.
Quote: “I love my job because I get to meet so many different people from around the world and I love telling them about my beautiful island and culture.”
Theophilus “Theo” Gumang
Born in Yap on the 7th of August 1969 and graduated from Pohnpei Agriculture & Trade School (PATS) and began working for Continental Micronesia as a flight attendant for a year and a half. Began working with Bill Acker at WAAB Transportation as an insurance salesman. Moved from the insurance office to the accounting office and then moved to the hotel full time in August of 1993.
Theo trained in Japan for 2 months in 1994 as a concierge and has continued to learn the hospitality industry from the ground up. Theo will be one of the first people you meet as you arrive in Yap and he will personally insure that you have a safe and enjoyable trip to the hotel.
There is no one in Yap better at conducting historical tours as is evidenced by the warmth shown Theo from our guests. Very knowledgeable, honest and articulate, he is one of the key people at the Manta Ray Bay Hotel & Yap Divers.
Outlook on his job: “Meeting people and making new friends is very important to me. Working for the best dedicated dive resort in Micronesia gives me plenty of opportunity. I honestly look forward to every new day at the resort as you never know what will happen.”
Born in Yap on the 10th of October 1978 and graduated from Yap High School in 1996. Attended the Japanese Agricultural School in Palau and graduated in 1998 with an Associate Degree. After school, Richard moved to Japan to continue his Agricultural schooling at the main campus. Upon returning to Yap in 2000, Richard found a job in the hospitality industry and worked with Trader’s Ridge & O’Keefe’s Bar. In 2004, he moved up to the Manta Ray Bay and has worked as a Concierge since then. Fluent in English, Japanese and of course Yapese, Richard is an invaluable part of our team and one of the first people you will meet when you get off the plane in Yap.
Quote: “I especially like the tour guide part of my job because I enjoy meeting people and I really take pride in my island and our culture which I am very happy to share with each of my guests.”
IT Manager, Communications Specialist and Pool Engineer
Jude, son of Teolu, brother of Louisa and husband of Leslie, was born on the 21st of April 1979 in Iloilo, Philippines and graduated from CAIC High School. After high school Jude went to Our Lady of Fatima University where he graduated with a Bachelor of Science degree in Computer Science. After college, Jude began working at Montana Crystals (bottled water) as Operations Manager and from there he moved across the Philippine Sea to Yap and the Manta Ray Bay Resort in September of 2004. His wife and young son MJ joined him in 2007.
Quote: “There is no such thing as hard work as long as you enjoy what you are doing.”
Carmen “the Money Lady” Mangefel
Born in Yap on the 11th of October 1970. Graduated from Xavier High School and graduated from Guam Community College. Attended the University of Guam for 2 years before returning to Yap. Began working at the Manta Ray Bay Hotel & Yap Divers in April of 1996 and is known throughout the organization as one of our very best employees.
Key Words: Cool, suave and sophisticated with a disarming smile sum up Carmen pretty well. She will know your name once you have been here for a few hours and she will help you with anything during your stay with us.
Gift Shop Clerk and Pedicurist/Manicurist
Leslie is a native to Iloilo, Philippines and is married to our IT Manager, Jude Pedrosa and was born in September 8, 1980. After moving to Yap in 2007 to be with her husband, Leslie wanted to occupy her time while their son MJ is attending school, and we needed a clerk for our Manta Ray Boutique, and so lo and behold a deal was struck.
She is more than happy to help you find the best souvenir to take back home or enhancing your Yap experience with a pedicure or manicure at our Taro Leaf Spa.